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Friday, 28 October 2016

Second workshop on the managing perceptions during interviews for management students of local college

Second workshop for MMS students of a local college emphasising the importance of a positive image where we covered  various aspects of visual and non verbal communication

#interviewskills #image

Wednesday, 26 October 2016

The importance of image during an interview - first workshop for management students of local college

Workshop for MMS students of local college using facilitation to understand the importance of image during interviews. 

Gratitude to Sekhar Chandrasekhar for his guidance during the design of the workshop.



Monday, 24 October 2016

Raccoon Circles - Learning event with Trainers Forum

At the end of 2 wonderful days of exhaustive learning and thanks to Arun Vishwanath of Trainers forum bringing such wonderful programs to life.

With Vishwas - the man who never says No, facilitator for the program 

Sunday, 23 October 2016

With Varsha Chitnis and Sujata Prabhu at IAF Facweek

Celebrating IAF Facweek at Joseph Cardijin Technical school.

Yateen and Varsha facilitated a session on Time Management for the students.

Saturday, 22 October 2016

Workshop in progress - using facilitation to discover successes and failures in communication between departments


Participants used facilitation to discuss communication successes and gaps.

Special acknowledgement and gratitude to Sekhar Chadrasekhar and Ryan Barretto for their guidance. 


Thursday, 20 October 2016

Interpersonal skills workshop - Building trust, collaboration, planning, communication using Minefield activity


Facilitated a Workshop for the team of a national induction furnace and steel making company.  Using Minefield as an activity to facilitate trust, collaboration between departments.






#interpersonalskills


Tuesday, 18 October 2016

Learning event - Raccoon Circles Workshop

With Shachi Gawand, Ryan Barretto co facilitators of  "Photo finish" activity using raccoon circles

With participants of the activity "Photo finish"


#trainersforum #raccooncircles

Friday, 9 September 2016

Using the 4 communication styles in sales - Workshop in progress

Communication is the response you get ...Understanding the 4 communication styles and how to adapt our style to the customer
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#communication #mentora #sales #sellingskills

Wednesday, 7 September 2016

Sales, Services and Marketing - Workshop in progress and the best feedback ever !

Feedback from participant about the workshop experience...great compliment indeed !


Participants using group wisdom to understand customer service excellence.
#mentora #sales #customer service

Monday, 5 September 2016

Selling skills workshop for team of indian conglomerate -Understanding demographics to identify customers

Using demographics to understand customers and create customer profile for our product

Group presentation to understand process and apply to sales
#mentora #customerservice #sales

Sunday, 4 September 2016

Learning event - LSIP workshop - Learning and celebrating !

Celebrating fellow participant Sunder Sharma's birthday 

Sunder and Arun 
#arun vishwanath #trainersforum #lsip

Tuesday, 30 August 2016

Second successful workshop on Selling Skills for national conglomerate


Using role play to create awareness about customer service. Humorous role play created by the participants to discuss the serious impact of poor customer service. 


#mentora #customer servce #selling skills

Tuesday, 26 July 2016

Features, Advantages and Benefits - Creating benefits statements to match customer needs

Participants presenting features, advantages, benefits of various products and creating benefit statements to match customer needs at the 3 days workshop for new hires of an indian conglomerate  




#mentora #selling skills

Sunday, 24 July 2016

Understanding the benefits of excellent customer service


Participants learn about the benefits of excellent customer service vs the impact of poor customer service using role plays


Thursday, 21 July 2016

Understanding the customer needs



Participants understanding the role of the buyer and learning how to negotiate and present their product at the 3 day selling skills workshop


#mentora #selling skills

Tuesday, 19 July 2016

Understanding the importance of sales, services and marketing - Selling skills workshop for new hires of indian conglomerate

3 day selling skills workshop for the new hires of an indian conglomerate that operates in sectors as diverse as real estate, consumer products, industrial engineering, appliances, furniture, security and agricultural products. 




#selling skills #mentora

Monday, 18 July 2016

Third successful workshop on Winning attitude and Assertiveness

42 participants of national company manufacturing of induction heaters and steel attended the third workshop on Winning Attitude and Assertiveness.


#communication skills #image #body language #etiquette #assertive

Tuesday, 28 June 2016

International Etiquette, Fine dining with Sabira Merchant - Learning event

Learning more about International etiquette and fine dining from the etiquette expert Sabira Merchant at a 2 day workshop held in Mumbai
#etiquette #dining #sabira merchant

Monday, 27 June 2016

Learning Event - International Association of Facilitators - with the master of the art of focussed conversation

With Sekhar Chandrasekhar  (on the right )- Mentor, Coach and master of the art of focussed conversation
and Ryan Barretto - Strategic Strengths coach